TBL Consulting
Privacy Policy

Privacy Policy

For TBL Consulting LLC, TBL AI, and TBL Learning.

Effective Date: September 10, 2024

Last Updated: February 5, 2026

TBL Consulting LLC, also doing business as TBL AI and TBL Learning ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information of our clients, customers, students, website visitors, and business contacts.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, purchase products or services, participate in training or consulting, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to TBL Consulting LLC, TBL Learning, and any related websites, products, services, digital content, webinars, courses, workbooks, consulting engagements, and customer support activities that link to or reference this Policy.

1. Information We Collect

We may collect the following categories of information:

  • Information you provide directly, such as your name, email address, phone number, billing address, shipping address if applicable, payment-related details submitted in connection with a purchase, business information you choose to provide, and messages, inquiries, survey responses, support requests, and feedback.
  • Information collected automatically, such as your IP address, browser type, device information, operating system, referring URLs, pages visited, time spent on our website, and analytics or usage data collected through cookies, pixels, tags, and similar technologies.
  • Information from third parties, such as payment confirmation data, order and fulfillment information, and limited operational data from checkout, course, webinar, hosting, email, CRM, analytics, or digital delivery providers that support our business.

2. How We Use Information

  • Provide and deliver products, services, consulting, courses, webinars, digital assets, and customer support.
  • Process purchases, payments, refunds, renewals, and related transactions.
  • Send order confirmations, service messages, access details, account updates, and support communications.
  • Manage registrations, downloads, onboarding, client relationships, and internal business records.
  • Improve our website, offers, content, operations, and customer experience.
  • Detect, prevent, and address fraud, misuse, technical issues, security concerns, or legal violations.
  • Comply with legal obligations and enforce our agreements.

3. Our Position on Selling or Sharing Information

We do not sell client or customer personal information.

We do not give, rent, or disclose personal information to outside parties for their own independent marketing purposes without the individual's prior consent.

  • We may disclose information when reasonably necessary to operate our business and provide what you purchased or requested.
  • Examples include payment processors, shopping cart and checkout providers, email service providers, webinar or course platforms, cloud storage and document delivery providers, digital asset distribution or fulfillment partners, CRM platforms, website hosting providers, analytics providers, security providers, and professional advisors such as accountants, insurers, or legal counsel.
  • We may also disclose information when required by law, court order, regulatory process, or to protect our rights, customers, users, or business operations.

4. Cookies, Analytics, and Tracking Technologies

  • We may use cookies, pixels, scripts, and similar technologies to operate our website, remember preferences, understand traffic and usage, measure marketing performance, and improve functionality and user experience.
  • You may be able to control cookies through your browser settings. Disabling cookies may affect how some parts of our website function.

5. How We Protect Information

  • We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
  • Because no method of internet transmission or electronic storage is completely secure, we cannot guarantee absolute security.

6. How Long We Keep Information

  • We retain personal information for as long as reasonably necessary to provide products and services, maintain business and financial records, comply with tax, legal, regulatory, and contractual obligations, resolve disputes, and enforce our agreements.
  • When information is no longer needed, we will delete it, anonymize it, or securely retain it only as required by law.

7. Your Privacy Rights

  • Depending on where you live and the laws that apply, you may have rights to know what personal information we collect, request access to your information, request correction of inaccurate information, request deletion, request a portable copy of certain information, opt out of certain uses of personal information where applicable, withdraw consent where processing is based on consent, and appeal a denial of a privacy request where required by law.
  • To submit a privacy request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

8. Marketing Communications

  • If you opt in to receive marketing emails, we may send updates, offers, educational content, or promotional messages related to our products and services.
  • You may unsubscribe at any time by clicking the unsubscribe link in an email or by contacting us directly.
  • Even if you opt out of marketing, we may still send transactional or service-related communications, such as receipts, support replies, access instructions, or important account notices.

9. Third-Party Services and Links

  • Our website and services may include links to third-party websites, tools, or platforms. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing information to them.

10. Children's Privacy

  • Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate consent, we will take steps to delete it.

11. State-Specific Privacy Disclosures

  • If you reside in a state with applicable privacy rights, including California or Colorado, you may have additional rights under state law.
  • Where required by applicable law, we will provide notice of the categories of personal information we collect, explain the purposes for which information is used, describe the categories of third parties with whom information is disclosed, honor applicable rights requests, and honor opt-out rights if we ever engage in activities that legally qualify as a sale, sharing, or targeted advertising under applicable law.
  • At this time, our policy is that we do not sell personal information. If our practices change, we will update this Privacy Policy and any required notices.

12. International Users

  • If you access our website or services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

13. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date above. Material changes will be posted on our website or otherwise communicated as required by law.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact:

TBL Consulting LLC
support@tblconsult.com